Privacy Policy
Last updated: 2026-02-05
1) Who we are
This Privacy Policy explains how our café (the “Company”, “we”, “us”) collects and uses personal data when you visit this website or contact us. We are based in London, United Kingdom.
Contact details for privacy questions
- Email: [email protected]
- Address: 27 Neal Street, Covent Garden, London WC2H 9PR, United Kingdom
2) What data we collect
We may collect the following categories of information:
- Contact information you provide, such as name, email, and phone number.
- Message content you submit through the contact form or by email, including dietary notes you voluntarily share.
- Cookie preference data that remembers whether you accepted or rejected non-essential cookies.
We do not intentionally collect special category data. If you include health-related information (for example, allergy details) in a message, you do so voluntarily for customer service purposes.
3) How we use your data
We use personal data to:
- Respond to enquiries, including catering and group table requests.
- Keep a record of communications to provide consistent customer service.
- Maintain website reliability and security.
4) Legal basis (UK GDPR)
When UK data protection law applies, our legal bases may include:
- Legitimate interests in responding to your enquiry and running a reliable website.
- Contract steps when you request catering or a service and we need to confirm details.
- Consent for any non-essential cookies, where applicable.
5) Cookies
This site uses a small cookie to remember your cookie preference (accept or reject). If you reject non-essential cookies, we do not set analytics or advertising cookies on this website. Essential cookies may still be used where necessary to provide core functionality.
6) Sharing your data
We do not sell your personal data. We may share limited information with service providers who help us operate the website or email system, but only when necessary and under appropriate safeguards.
7) Data retention
We keep personal data only as long as necessary for the purposes described above. Typical retention depends on the nature of the request. For example, a catering request may be retained longer than a general question for operational records.
8) Your rights
Depending on your location, you may have rights such as access, correction, deletion, restriction, objection, and data portability. To exercise rights, contact us using the details above. We may ask for verification to protect your privacy.
If you are in the UK, you also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
9) Security
We use reasonable technical and organisational measures to protect information. No method of transmission over the internet is fully secure, but we aim to reduce risk by limiting data collection and keeping the site lightweight.
10) Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will change the “Last updated” date at the top of this page.